FAQ

What do I need to do to get a coupon code so my community group can get donations from purchases at www.BestAmericanArts.com?

Simply apply online. There is no cost or obligation.

Does my organization need to be a 501(c)(3) to qualify

No. Health care facilities, schools and other educational institutions, religious organizations and non-profit corporations and foundations certainly qualify for coupon codes. But there are many other community groups, even informal ones, doing positive things. For example, we’d love to work with student organizations, sports teams, booster organizations, recycling projects, pre-schools, scholarship committees, class gift projects, sororities/fraternities/social organizations, etc.

When and how does the organization get paid?

Because customers can return or exchange for any reason under the Best American Guarantee™, we pay organizations quarterly (March 31. June 30, September 30 and December 31) in arrears when at least $25 is payable as calculated on net sales (returns are netted against new sales). The organization receives a check in the name of the organization for 10% of net sales based on the purchase price paid for USA domestic sales (including APO/FPO), excluding shipping and handling fees and any sales taxes, where applicable. If required by law, the organization must provide properly completed tax forms prior to payment.

Do you sell the email addresses or other personal data of customers or the people involved with the organization?

No. We don’t. For more information, see our Privacy and Security Policy.

Is the web site secure for people to use their credit cards?

We use VeriSign, a part of the PayPal System, for credit card processing. We use NetSuite to host and run our web site, and NetSuite has a great reputation for security. For more information, see our Privacy and Security Policy.

Is there an audit trail of all purchases using my organization’s coupon code?

Because we use NetSuite, there is an audit trail at this independent third party, if your organization or its auditors ever have a question or concern about transactions using the coupon code assigned to your organization. However, for privacy reasons, we cannot, of course, share the name and personally identifiable information about individual customers. We will share aggregate data with your auditors. For more information, see our Privacy and Security Policy.

Is there anyone you don’t want to work with?

Unfortunately, yes. We do not want to work with groups advocating violence, illegal activities or exploiting, hurting or abusing anyone. We do not want our brand associated with pornography, online gambling or negative behaviors. We do not want anyone using our brand or this program to trick or deceive anyone or to violate any applicable laws. We do reserve the right at our discretion to cancel any coupon code and revoke the limited license provided to use our business name and logo. Where we believe there has been an abuse of some kind, we reserve the right to cancel a coupon code and donate the 10% otherwise payable to a group to a nationally recognized charitable organization holding a current 501(c)(3) designation by the IRS selected by us.

Can this program change?

While we don’t have plans to change this program, every program at every company is, of course, subject to change at some future date. However, any donations earned by your organization will not be lost due to a change in the program by us.