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Ordering / Shipping
If you decide, for any reason, you don't simply love an item from us, return the item in original condition within 60 days for an exchange or full refund.
If you decide you'd like to return an item, simply ship it back to us at this address:
Best American Arts
1391 W 5th Ave #342
Columbus, OH 43212
Along with the item you are returning, please also include a copy of your receipt or a simple note with your name and order number. If you would like to exchange, please include a note about which item(s) you'd like to exchange for and we will charge or refund the difference to the card that was used for purchase.That's it! There are no hidden fees or charges. Unlike many other online stores, we do not charge a restocking fee. You will receive a confirmation email with refund details once we have processed your return. Please note that special order or custom items must be paid for upfront and are not returnable.
We guarantee your satisfaction on every purchase and always cover return shipping in the event of a product defect or problem caused by our error. If you ever have a question or concern, please don't hesitate to contact us at CustomerCare@BestAmericanArts.com